Contact Us
Find both online and offline stockists here.
Stay up-to-date with our business by following us on social media and never miss out on the latest updates!
Chat with us
You can live-chat with us between 9:00am and 6:00pm weekdays! Start your message using the chat icon, on the bottom right of the website!
You can still send us a chat outside of these times, we will reply to your message as soon as possible.
Christmas Day & Boxing Day
Our online Customer Care team will not be active on Christmas day, however we will be available for live chat on Boxing Day!
New Years Day
Our team will be offline on New Years Day!
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Our Care Team Operates from 9am-4pm Monday to Friday. We will endeavour to respond to you within 1 business day. (Please note that our office is closed on Public Holidays and weekends).
Your message will be replied to as an email - sometimes our replies can be sent to your spam or junk inbox, so be sure to mark our email address as ‘not spam’ to ensure you are receiving our responses.
Email us at: hello@alexandra.au
Urgent enquiries only, contact our Customer Care team by phone: 0406 858 882
(Phone operating hours 9am-4pm Monday - Friday)